Fujairah Adventure Park (“we,” “our,” or “us”) operates the website and online booking systems for our activities, including overnight camping, hiking trails, , giant swing, and more. We are committed to protecting your personal data and your right to privacy in accordance with UAE laws.
This Privacy Policy explains what information we collect when you visit our website or book an activity, how we use it, and your rights regarding that information.
We collect personal data to provide and improve our services to you. The types of information we collect include:
Identity Data: Full name, date of birth, gender, nationality, and identification number.
Contact Data: Email address, mobile number, home address, state, province, and country of residence.
Health/Safety Data (Sensitive): Relevant health or physical condition information (e.g., to ensure you meet activity requirements and for emergency response).
Transaction Data: Details about payments, purchases, and booking reference numbers (Note: all credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to third parties by us directly; payment processing is handled by secure third-party providers).
Usage Data & Technical Data: Information on how you use our website, IP address, browser type, and location data gathered via cookies and similar technologies.
We use your personal data for specific and legitimate purposes:
To process your bookings and provide the services you have purchased, such as confirming your camping spot or activity slot.
To manage your account and provide customer support.
To ensure the safety and security of all participants by verifying health/weight requirements and for emergency planning.
To send you pre-visit information and important park guidelines.
To send marketing and promotional materials (only if you have provided explicit consent, with an easy option to opt out).
To improve our website, services, and understand visitor behavior and preferences.
To comply with legal obligations and respond to legal requests or court orders.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. This includes data encryption, access controls, and regular security evaluations.
We will not keep your personal data for longer than is necessary for the purpose for which it was collected, unless required by law.
We only share your personal data with employees, contractors, and affiliates who need to know that information to provide services on our behalf and who have agreed to confidentiality obligations. We do not sell or rent your personal information to third parties.
We may share data with third-party partners for payment processing, marketing, or analytics, under strict contractual terms that impose UAE-level data protection safeguards. We may also disclose information if required by UAE law or court order.
Under the UAE Personal Data Protection Law, you have the right to:
Access the personal information we hold about you.
Correct or update inaccurate personal data.
Request the erasure of your data when it is no longer necessary for the purposes collected.
Restrict or object to processing of your data in certain circumstances, including for direct marketing.
Withdraw your consent at any time for data processing that is based purely on consent.
You can exercise these rights by contacting us using the details provided below.
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for updates.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Fujairah Adventure Park
Fujairah, UAE
Email Address: orders@fujairahadventurepark.ae
Phone Number: +971 56 511 1660
Fujairah Adventure Park, The ultimate destination for thrill-seekers and nature lovers alike. Discover our exciting attractions, including the UAE’s tallest giant swing, thrilling ziplines, and tranquil lakeside chalets. There’s something for everyone, whether you’re soaring through the skies or unwinding by the water. As the biggest adventure park in the UAE, we offer the perfect mix of excitement, fun, and unforgettable experiences. Plan your adventure today and create memories that will last a lifetime.
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